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Post by yummymummy 2012-05-31, 21:15

I am back and i am not a happy bunny
I should have been away till friday but came back late wednesday nite
The sun was fab , the time with kids was fab the places we stayed were crap !!

1st place : dirty carpets and ants ... not just one or two they were crawling up the walls and in kitchen so i went and told them and they moved me but not till next day and couldn't get in new place till 4 pm little j couldn't take the heat that day we were in and out of places on butlins all day carrying stuff and some stuff in car .

second place : covered in ants again and they sprayed it this time but still covered we payed for a ground floor so little j could play and they wouldnt give us one for second place and wouldn't give money back .

i don't mind one or to ants but someone not doing there job the places were covered with them and little j kept crying cause the carpets were crawling with them .

we have come home now and i have wrote them a email i am not happy with them at all .

Apart from that i have a nice tan and kids had fun when they could.
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Post by JENNY 2012-05-31, 23:39

You want to get hold of watchdog and tell them they was on there last year for really bad rooms and vans http://www.bbc.co.uk/watchdog/

really sorry your holiday was bad Sad have a VIP membership on me Wink
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Post by APE 2012-06-01, 23:53

Wow that don't sound good at all bloody hell i would phone there head office and say you want your money back and if you don't get your money back your call watchdog and the news paper's

You have paid good money for that room you would think your get more then what you did as for bugs in the room well thats just not on it says a lot about there cleaning staff
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Post by yummymummy 2012-06-04, 15:59

Thank you Lee you made my day i feel so good Razz VIP membership Razz weyhey get me :0)

Thanks for the advice from Lee and Ape thats a really good idea , They contacted me by email and said its beening looked into they will get back to me within 28 days now . So i will give them that and if they mess me around that will be my next step .
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Post by Dave 2012-06-04, 16:38

yeah really dig at them i just read this and you can't let them get away with it you gave them good money for a shit holiday they owe you something even if its half your money back and a free holiday in some other place Bad Holiday :0( 4111564100
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Post by yummymummy 2012-06-27, 18:10

Get this :They have sent us 10 pound back , the 10 pound we paid to get on ground floor for myy little one . I am still not happy really because are holiday was hell looks like i am going to have to take this further . ;Bad
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Post by JENNY 2012-06-27, 18:43

chat happy wrote:Get this :They have sent us 10 pound back , the 10 pound we paid to get on ground floor for myy little one . I am still not happy really because are holiday was hell looks like i am going to have to take this further . Bad Holiday :0( 3127279387

Did you tell them you was going to take it to watchdog tv show ?? if you did not then you want to try it they hate getting put on that show..
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Post by yummymummy 2012-07-04, 08:41

I so have done and they have now sent me 50 pounds back Razz
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Post by Dave 2012-07-04, 20:17

Not being funny but £50 is nothing really you should ask for all your money back or at least Just over half of it back it's them that F*** ed Up on your holiday not you. I for one would go right to the papers about it and show them right up.
Or as there other members said go to the tv show. your get a lot more out of them for making your holiday hell. you to have a good time when away not a bad one.

there add should be.

Come to us we give you hell when you stay with us and we will make sure you have the bugs to go with every room you stay in.
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Post by yummymummy 2012-07-09, 10:13

Yeah i know i could have gone further but i am not very good at it all but 50 pounds was ok for me and i am happy with that . but thanks everyone for your advice .
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